Privacy Policy

Introduction

Welcome to https://draincleaningplumbingservices.scoopsurge.com (hereafter referred to as “our website” or “we,” “us,” or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users who interact with our online platform, services, and applications.

Scope

This policy covers all aspects of our website, including but not limited to:

Our primary domain, https://draincleaningsplumbingservices.scoopsurge.com
Any subdomains or related websites linked to this Privacy Policy
Mobile applications and services provided by us
Services accessed through third-party platforms, if integrated with our services

Please note that this policy does not extend to external sites or services that you may access through links on our platform. Each of these third-party entities has its own privacy practices, governed by their respective privacy policies.

Processing Activities

This Privacy Policy is designed to cover interactions where:

You use our applications and services as an authorized user, whether as a customer or partner.
You visit any part of our website linked to this policy.
You engage with us through communications channels, such as emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include but are not limited to:

Account Information: User registration details, usernames, and passwords.
Payment Information: Details related to your payment methods, such as credit card numbers, billing addresses, and transaction histories.
Financial Information: Income, banking information, and financial records may be collected for service-related transactions.
Purchase Information: Data about products or services you have purchased from us, including quantities and purchase dates.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device IDs.
Location Data: Your geographical location information when using our location-based services.
Feedback: Comments, reviews, and survey responses you provide to help us improve our services.
Social Media Information: User profiles, posts, and interactions shared on social media platforms when you connect with our accounts.
Product Information: Details about products or services you express interest in or purchase from us.

We gather this data through various means, including direct user input, form submissions, online interactions, and automated technologies like cookies and tracking pixels. Additionally, third parties may share Personal Data with us, but they are bound by their own privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

Strictly Necessary Cookies: Essential for navigating our site and using its core features.
Preference Cookies: Remember user preferences, such as language settings and display options.
Analytics Cookies: Track website usage and performance, helping us improve our services.

Users have control over non-essential cookies through our Cookie Manager, where you can manage your cookie preferences.

Retention and Deletion

We retain Personal Data only for the duration required by law or for legitimate business purposes. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized. Our retention periods vary depending on the type of data and the context of its collection.

Security Measures

We have implemented robust security measures to protect your Personal Data:

Encryption: We use encryption protocols to secure data during transmission and storage.
Secure Processing: All third-party processors we engage with are required to maintain stringent security standards.
Access Controls: Strict access controls are in place to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not intentionally collect or solicit Personal Data from children under the age of 18 (or a higher age limit as required by local law). If you believe we have collected such information, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Data:

Access: The right to request access to and receive a copy of the personal data we hold about you.
Rectification: The right to ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
Restriction: The right to limit the processing of your data in specific situations.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your data for certain purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or to file appeals/complaints, please contact our Data Protection Officer at the address provided below. We will respond to your requests as quickly as possible and in line with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, along with the effective date of the updated policy. We encourage you to review this page periodically for the latest information.

Contact Information

For any inquiries, requests to unsubscribe from communications, or questions related to data privacy, please contact us at:

Email: [email protected]
Mailing Address: Drains Cleaning Plumbing Services, Privacy Team, [Street Address], [City, State, ZIP Code]